GP access within 24 hours
A video or phone GP consultation made available within 24 hours of a non-emergency request through the agreed contact channel.
Family Membership
One trusted GP relationship. Fast access for your family.
Continuity and proactive care for four or more family members who join together—with a named Signal Health GP who knows the context, not just the appointment.
The difference
Care works better when the relationship already exists.
Family Membership is designed around continuity. Each member has their own confidential clinical record and care, while the family benefits from one familiar Signal Health GP and a consistent route into care.
Less time starting again. More time making the right decision.
Included for each member
Responsive access, with a proactive rhythm.
Quarterly health reviews
Four planned proactive reviews during each full membership year, focused on priorities, progress and the next useful action.
Up to two home visits
Up to two visits per person, per membership year where a home consultation is clinically appropriate, safe and within the agreed service area.
Prescription management
Medication review, repeat-prescription management and prescribing where clinically appropriate and legally permitted.
Referrals and navigation
Clinically appropriate referrals and practical guidance through specialists, imaging, pathology and other parts of the healthcare system.
A named Signal Health GP
Continuity with a GP who develops an informed understanding of your health, preferences and priorities over time.
Clear boundaries
Fast access is not emergency or unlimited care.
- Family Membership is not an emergency service. Call 000 for an emergency.
- It does not provide 24/7 clinician access, continuous monitoring or an on-call response.
- It does not include intensive personal health management or a dedicated care coordinator.
- Home visits are limited to two per person per membership year and are not guaranteed to be suitable for every concern.
- Each named Signal Health GP supports no more than 50 Family Membership members.
- Prescriptions, referrals, tests and treatments depend on independent clinical judgment; a requested outcome is never guaranteed.
A distinct level of care
Family Membership and Concierge are not the same service.
Family Membership
Trusted continuity and fast access
For four or more family members. Includes access to a video or phone GP consultation within 24 hours, quarterly reviews and up to two clinically appropriate home visits per person each year.
Concierge · by application
Our most intensive principal-GP relationship
Designed to replace routine regular-GP care, with direct access, monthly GP reviews, broader coordination, more extensive house-call availability, regular exercise physiology and nutrition support.
Start a conversation
Enquire about Family Membership.
Tell us how many family members are interested and how you would prefer to be contacted. We will discuss suitability, availability and the membership terms before anything is agreed.
Please do not include medical details in this initial enquiry.