We value your feedback and use it to improve our service. If something has not met your expectations, we want to hear about it and we will handle it fairly, promptly, and confidentially.
You can give feedback or make a complaint by completing the form below, by emailing info@longevitygp.com.au, by calling 0405 717 430, or by writing to 14 Nelson Street, South Fremantle WA 6162. We acknowledge all complaints within 5 business days and aim to provide a full response within 30 days.
For privacy concerns you can contact the Office of the Australian Information Commissioner (OAIC) on 1300 363 992 or at www.oaic.gov.au. For concerns about a registered health practitioner you can contact AHPRA on 1300 419 495 or at www.ahpra.gov.au. For healthcare service complaints in WA you can contact the Health and Disability Services Complaints Office (HaDSCO) on (08) 6551 7600 or at www.hadsco.wa.gov.au.